Privacy Policy

1. Information We Collect

We collect personal information directly from you when you interact with our shop, place orders, register accounts, or subscribe to newsletters. This includes:

• Contact Details: Your name, billing/shipping address, email address, and phone number.
• Payment Information: Transaction identifiers and details required to process payments securely (processed through certified third-party payment gateways; we do not store raw card details).
• Account Credentials: Passwords and credentials used to log into our user panel.
• Device & Browsing Data: IP address, browser type, cookies, and website activity statistics.

2. How We Use Your Information

We process your data for purposes based on legitimate business interests, including:

• Fulfilling and delivering your jewellery orders.
• Providing customer support and order updates (via Email, SMS, or WhatsApp).
• Processing payments and preventing fraudulent transactions.
• Sending promotional newsletters and updates (only if you have opted in; you can opt out at any time).
• Optimizing our shop's performance, layout, and user experience.

3. Sharing Information with Third Parties

We do not sell, rent, or trade your personal information. We only share details with trusted service providers to help us run our store:

• Logistics Partners: Courier companies and delivery partners to ship and deliver packages to your doorstep.
• Payment Gateways: Standard payment processors that handle credit card, net banking, UPI, and COD transactions securely.
• Analytic & Hosting Providers: Services that host our platform and analyze user behavior to improve features.

4. Data Security

We use appropriate administrative, technical, and physical security measures (including SSL encryption and secure firewalls) to protect your personal data. However, please note that no electronic transmission over the internet or storage technology can be guaranteed 100% secure. You are responsible for keeping your login credentials confidential.

5. Cookies Policy

Our website uses cookies to enhance browsing experiences, recall shopping cart items, and understand platform usage. You can manage or disable cookies through your browser settings, though doing so may limit your ability to use certain features on our site.

6. Your Rights

You have the right to access, edit, or request the deletion of the personal data we store about you. You can update your profile information in your account panel or reach out to us at support@srisaisrinivasapearls.com to submit requests.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at: